Project location：Egypt
Product：steel fitting and butterfly valves
Standard and material：ASME B16.9/ API 6D
Application： metro construction project
Inquiry time：2023.1.10
Order time：2023.2.8
Expected shipping time：2023.03.20
Expected arrival time：2023.05.10
In recent years, Xinyue has successfully cooperated with many large-scale projects in the Egyptian market, and the feedback of the products after use is very good, which has a certain influence in the local market, and the project customers have spread Xinyue’s good reputation all over their circles. In January 2023, an Egyptian customer sent us a project inquiry after hearing about Xinyue’s reputation. The inquiry including pipe fittings and valves which will be used in the Egyptian subway project. Upon first contact, we found that the inquiry items were complex. The salesperson carefully and professionally sorted out the technical points of all items, communicated with the technical team internally, and raised questions to the customer, The valve part without draft drawing, and with the full support of the technical team, the valve draft was submitted to the customer for approval when the salesperson submitted the first offer.
The customer received an offer from Xinyue and was deeply impressed by the efficiency and professionalism of Xinyue people, expressing a strong desire for cooperation. However, due to the fact that the national epidemic prevention policy was not fully implemented at that time, in order to provide the customer with a further understanding of Xinyue, the salesperson arranged an online meeting with the customer to provide a comprehensive introduction, which also increased the customer’s trust in Xinyue Manufacturing, And expressed that they will consider placing an order as soon as possible.
In early February, the customer’s PO arrived as scheduled and stated that due to the urgent need for this batch of materials in the project, they hope to deliver it as soon as possible. After receiving the customer’s deposit, Xinyue urgently arranged a pre-production meeting and immediately organized production. In just one month, all the products were prepared and smoothly shipped. The Xinyue team is thinking about what customers want and using professional services to go further and further on the road of building the world. If you have any inquiries for projects, Xinyue can provide one-stop services. Welcome to call us.
Written by Kelly