Project location:Australia
Product:ERW
Specifications:DN400 STD 18meter
Standard and material:API 5L PSL2 X42M
Usage:Water Transmission
Inquiry time:2021.5
Order time:2021.11
ETD:2022.2
ETA:2022.3
At the end of May 2021, Xinyue received an inquiry from old customers about the project of 18m welded pipe and flange, and the products are used for the local water transmission pipeline project in Australia. After a series of communication, the customer ordered the flange from our company firstly.After the cargo arrived,we got a very good reputation from the customer. Finally,the customer decided to purchase the whole order including the 18m welded pipe with Xinyue steel.
Due to the shipping space limit, the customer was very worried that the goods can not be delivered on time. Xinyue Logistics Department contacted our shipping agent,who is in long-term cooperation to ensure the space security.We informed the customers of the shipping plan immediately and make sure the cargo shipment. Xinyue speed up the organization of production, and finally all products were completed on schedule, and successfully passed the final inspection of the third-party inspection party. However, good things are difficult. When all the steel pipes were ready to go, the ship owner informed that the ship was still postpone at the port of destination due to congestion of destination port, so it had to delay the shipment. Xinyue decided to do the temporarily store nearby the port. Even if it cost high storage fee, we must ensure that the goods are shipped as soon as possible. Customers highly appreciated Xinyue’s effort, professional and service principle.
Written by April