Project location：Canada
Product：Square steel pipe
Standard and material：ASTM A500 GR.C
Specifications：89X89X3660MM
Usage：Building
Inquiry time：2022.05.03
Order time：2022.07.27
Shipping time：2022.08.27
Estimated arrival time：2022.09.10
Order introduction: This is about a new customer in Canada, who is mainly engaged in mechanical equipment and steel distribution. It has a strong local network. At the same time, this customer is also of great significance to me, because it is the first inquiry of my postpartum return. The first inquiry received is very simple, only knowing that it is rectangular tube and the destination. Square moment tube is one of the advantageous products of Xinyue and has rich shipping experience. For the Canadian business itself, it produced a batch of very high-quality steel tubes in 2021 and was highly recognized by customers. A series of materials were provided to customers, which made them have a good impression on our first-time supplier. And took the initiative to feed back that the use of pipes is very urgent this time, and local suppliers have participated in the competition, which is very fierce. In response to this situation, we provide two solutions, bulk cargo and container, and help customers obtain this project from the perspective of price and shipping time. At the beginning of May, we finished the quotation, and at the end of the month, the customer reported that we had won the order. And payment will be arranged in a week. After waiting, we didn’t receive the deposit, and the business started the deposit recovery mode. Due to the time difference with China, I chat with customers almost every morning after midnight. The customer reported that the payment was delayed due to the strike of local engineers. Such days lasted for almost two months, and every time he said that he might pay
tomorrow. During this negotiation, we also got to know each other and gradually became friends. Finally, on July 27, the customer told us that the deposit had been paid. Next, let’s focus on production and serve our first order with the best quality.
Written by Ellen